Kenya’s consumer federation
If it cost you money, it is worth reporting.
COFEK takes up the cases Kenyan consumers cannot fight alone — unfair charges, unsafe goods, and services that never arrived. Independent, self-funded, and free to approach.
02 / Investigations
COFEK Watch
Accountability reporting from the Federation’s watchdog desk.
Pain for Travellers and the Economy as Kenya Is Shut Off From the World
Departures have faced delays of two to three hours, with Kenya Airways reporting that as of mid-afternoon only a fraction of its scheduled flights had departed.
Ruth Muthoni Kamau: Did her Equity Bank Heist of Sh1.5B in 2025 Earn her a Microfinance Bank?
Fresh court filings show she allegedly used a proxy, Joel Mwangi Wainaina, to buy his way into Fanikisha Microfinance Bank with a 49% stake worth Sh478M — funded, investigators suspect, by the stolen cash.
KPC’s “Successful” IPO: What the State-Firm Coercion Story Reveals About Public Fund Risk
Uganda’s last-minute intervention — buying roughly 20 percent of KPC in exchange for board seats and a veto over the CEO’s hiring and firing — further underscores how far the deal drifted from its original design once the market signalled it did not want in at the offered terms.
Health Interns’ Strike Threat Exposes Kenya’s Broken Promise Machine on Salaries
The Kenya Medical Practitioners, Pharmacists and Dentists Union (KMPDU) now says full payment is expected by September 2.
Reasons why you must #BoycottQueensGardenHotel in Eldoret: The owner is threatening to forcefully evict those who won’t vote for his choice
The hotel is situated in Eldoret. The owner is a nominated MP called Ngeria
Convicted Dutch Paedophile Back Under Investigation — This Time for What He Did to Kenyan Children
A pattern spanning three decades and two countries Vriens, now 74, was first convicted in the Netherlands in the early 1990s for abusing six children and served part of a three-year sentence.
03 / The record
Filed by the desk
Case 02 of 09
Government Silent as Supermarket Shelves Run Low on Milk, Pushing Up Prices
Sh11.3bn Boeing Payout: A Lesson Kenya’s Consumer Law Still Refuses to Learn
744,000 BMWs Recalled Over Fire Risk — And Why African Consumers Can’t Just Shrug It Off
KSh3.2 Million Benchmark: How KRA’s New Customs Valuation Formula Is Quietly Over-Taxing Kenyan Consumers
Exaggerated Asset Accumulation and Gulf Energy’s Sh94bn KPC Deal Raising Serious Concentration Questions
Unanswered questions remain as huge secrecy persists over the planning and rollout of the new police uniforms
COFEK Moves to the High Court Against KRA Over “Catch-22” eTIMS Deactivations
04 / Institution
The Federation
Standing that is a matter of record
- Registered
- 26 March 2010
- Standing
- Founder Chair, Kecopac
- Reach
- All sectors of the economy
- Funding
- Independent and self-funded
Where the mandate comes from
InstrumentArticle 46
Constitution of Kenya, 2010
Gives every consumer an enforceable right to goods and services of reasonable quality, to the information necessary to gain full benefit from them, to protection of their health, safety and economic interests, and to compensation for loss or injury.
InstrumentAct of 2012
Consumer Protection Act
The principal statute governing unfair practices, disclosure obligations, unconscionable representations and consumer agreements across the economy.
InstrumentCap 504
Competition Act
Prohibits false or misleading representations, unconscionable conduct and the supply of unsafe goods, and establishes the consumer protection mandate of the Competition Authority.
05 / Opinion
Have your say
What Kenyan consumers think
The Federation runs an open question on the issues it is currently working on. Responses are indicative and are published once the poll closes.
06 / Policy
Consumer legislation
Bills, rulings and regulations that change what consumers pay and what they are owed.
COFEK Watch · 20 June 2026
MV Mashallah Meth Haul: Is Someone Buying Time for a Diversion?
The original June 11 destruction date at Bamburi Cement was set precisely because the court feared…
COFEK Watch · 11 June 2026
Are Kenya’s Dental Graduates Trained Under a Lawful Accreditation Framework? COFEK Demands Answers
Kenya’s Bachelor of Dental Surgery (BDS) programme — one of the country’s oldest and most prestigious…
COFEK Watch · 8 June 2026
Why COFEK is seeking to join Gambling Regulatory Authority petition, Cites consumer protection emergency
The Consumers Federation of Kenya (COFEK) is set to file an application to be enjoined as…
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07 / Latest
More from the desks
- 28Aug 2026COFEK WatchCOFEK Moves to Court Seeking Joinder in Suit Challenging BAT Kenya's VELO Nicotine Pouches3 min read →
- 28Aug 2026FeaturedCreate a Regulatory Board: COFEK Urges in submissions to Parliament on the Legal Metrology Bill, 202616 min read →
- 04Aug 2026CrimeCOFEK Drags Weetabix, Brookside, KNDI to Court Over “Fake” Endorsement Seal on Kenyan Breakfast Tables4 min read →
- 30Jul 2026DataWhy the handling of Kenya’s in-bound travel insurance cover has the making of a huge scandal2 min read →
- 27Jun 2026AviationInside Shameless Govt Proposal to Divert Wilson Airport Flight Path into the National Park to Save Rogue and Politically-Correct Developers6 min read →
- 01Jun 2026EnergyWhat CS’es Mbadi and Wandayi are doing on short-changing Kenyans who applied for KETRACO board positions6 min read →
08 / Subscribe
Consumer bulletin
What the Federation files, as it files it
Reporting from the COFEK Watch desk and the cases the Secretariat is taking up.