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Banking

CEO Mwangi, who is this very rude officer at Equity Bank? Fire him!

April 27, 2022 April 27, 2022 / Banking, Featured

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CEO Mwangi, who is this very rude officer at Equity Bank? Fire him! Read More »

Frustrated consumer complaint on Diamond Trust Bank forex rate

April 14, 2022 April 14, 2022 / Banking, Featured

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Frustrated consumer complaint on Diamond Trust Bank forex rate Read More »

Kenya on course to ‘fair digital finance’, stakeholders at a CA event to mark the world consumer rights say

March 15, 2022 March 15, 2022 / Banking, Communication, Featured, FinTech, ICT, Other

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Kenya on course to ‘fair digital finance’, stakeholders at a CA event to mark the world consumer rights say Read More »

World Consumer Rights Day: What a ‘Fair Digital Finance’ System Means for Kenya

March 13, 2022 March 13, 2022 / Banking, Featured, FinTech

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World Consumer Rights Day: What a ‘Fair Digital Finance’ System Means for Kenya Read More »

Web of office relationships for a Cooperative Bank employee threaten family and security of customers at Westlands branch

March 10, 2022 March 10, 2022 / Banking, Cofek Watch, Crime, Featured

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Web of office relationships for a Cooperative Bank employee threaten family and security of customers at Westlands branch Read More »

Recent News

World Cup bonanza: GOtv extends its signal to Taita Taveta County
World Cup bonanza: GOtv extends its signal to Taita Taveta County
November 24, 2022
Pain of CIC Insurance for a motorist as their investigator buys time
Pain of CIC Insurance for a motorist as their investigator buys time
November 23, 2022
Safaricom wrong to force consumers redeem or lose Bonga points
Safaricom wrong to force consumers redeem or lose Bonga points
November 21, 2022
World Cup: Only DStv and GOtv will show 64 games, KBC is offering 28
World Cup: Only DStv and GOtv will show 64 games, KBC is offering 28
November 21, 2022
Substandard steel, cement and mabati: Inaction by KEBS worry consumers
Substandard steel, cement and mabati: Inaction by KEBS worry consumers
November 17, 2022
South Africa waives visa requirement for Kenyan passport holders
South Africa waives visa requirement for Kenyan passport holders
November 9, 2022

Consumer Alert

Be more alert and raise question(s) about the price and quality of goods and services you use. Assert yourself and act to ensure that you get a fair deal.

Who We Are

The Consumers Federation of Kenya (Cofek) is Kenya’s independent, self-funded, multi-sectorial, non-political and apex non-profit Federation committed to consumer protection, education, research, consultancy, litigation, anti-counterfeits campaign and business rating on consumerism and customer-care issues.

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As an individual or corporate citizen, everyone can partner with the Consumers Federation of Kenya. We are non-political, non-religious and non-racial. We deal a lot on technical consumer capacity issues…

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