I bought fabric from Oasis Bridal Textile Eldoret. After using the fabric it ended up that it was not of the quality I bargained for since the product did not serve its purpose.
I have launched a complaint with KEBS but the KEBS officer withdrew from our complaint claiming that we reach an agreement with the owner who has refused to listen to the matter of the shop.
Therefore i have decided to seek COFEK help.
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